Pulse Academy

Learn Pulse with a guided product experience.

A complete product academy for the Slikair payment operations command center: every feature is explained, mapped to a workflow, and paired with a live demo route.

Pulse AcademyGuided demo
Lessonlive demo opens in context
10

training modules

19

searchable topics

1

embedded product demo

Learning Hub

Search learning topics or follow a structured path.

19

topics across the full academy

Curriculum Map

The academy follows the way teams actually work.

Daily monitoring

Start with Pulse as a live operating board.

  1. Home
  2. Live Dashboard
  3. Live Feed
  4. Method Health

Payment investigation

Move from signal to transaction and customer evidence.

  1. Transactions
  2. Detail Drawer
  3. Lifecycle Events
  4. Customer Context

Customer support

Resolve customer questions with history, refunds, and disputes.

  1. Customers
  2. Instruments
  3. Refunds
  4. Chargebacks

Treasury operations

Trace and move funds from wallet state to settlement output.

  1. Balances
  2. Wallet Ledger
  3. Top Up
  4. Withdraw
  5. Settlement Report

Governance and integration

Set up the people and integration controls around operations.

  1. Users
  2. Roles
  3. Developers
  4. Webhooks
  5. API Logs

Demo Lab

Pick a lesson and the demo opens to that surface.

Open full demo
MonitoringFoundation7 min

01 / Lesson

Home Command Center

Home combines revenue, customers, conversion, average order value, method health, issuer-country performance, site performance, balances, and recent activity.

KPI stripMethod healthTraffic by countryTraffic by siteDashboard export
/homeLaunch

What to learn

  • Comparison window for the dashboard period.
  • Method performance ranked by traffic share and approval health.
  • Top depositors, country traffic, and site-level approved volume.
  • Wallet state for available, pending, and held funds.
  • Export action for the current operating report.

Try in the demo

  1. Open Home and scan the KPI strip first.
  2. Compare method approval against traffic share.
  3. Use country and site sections to spot routing or market issues.
  4. Move from the balance summary into treasury when cash movement needs action.
Operator outcome

Operators can explain what is happening today before they open a ledger.

Screen Tour

Captured product screens anchor each chapter.

01

Home Command Center

Start every shift with a reconciled operating picture.

02

Live Dashboard

Watch payment activity while it is still moving.

03

Transactions Ledger

Move from a row to the full payment lifecycle.

04

Customer Intelligence

Understand the person behind the payment.

05

Balances And Treasury

Trace every wallet, movement, fee, reserve, and payout.

06

Users, Roles, And Activity

Control access without hiding responsibility.

Mobile Training

The same operating model in a smaller frame.

The demo keeps bottom navigation, More, rail access, live feed access, and shareable hash routes available on mobile. This matters for approval checks, customer reviews, and treasury visibility away from the main desk.

Bottom navigationMore sheetWallet railLive feed sheetDeep links

Feature Index

Every feature surface found in the Pulse demo.

FeatureWhere it livesDemo actionWhy it matters
Live feedRight railWatch transaction events, pause the feed, and read last-minute counts.Keeps activity visible while operators work elsewhere.
Wallet railLeft railReview incoming, reserve, pay-in available, payout available, and pending balances.Creates persistent treasury context across operational views.
Dashboard exportHomeQueue the current report from the command center.Turns the live snapshot into a shareable operating artifact.
Method healthHome and LiveCompare traffic share, approval, attempts, and approved volume by payment method.Highlights routing and provider issues before they become escalations.
Chargeback reviewHome, Transactions, CustomersOpen chargebacks from the dashboard, filtered ledger, or customer detail.Links dispute signal to the payment and customer history.
Transaction drawerTransactionsOpen a transaction and inspect details, lifecycle events, API calls, and customer context.Explains the payment without navigating away from the ledger.
Bulk ledger actionsTransactionsSelect rows and run refund, capture, flag, export, or clear.Supports repeated operations without one-row-at-a-time work.
Customer drawerCustomersOpen overview, instruments, transactions, refunds, and chargebacks.Keeps support and risk investigation on one customer record.
Top upBalancesMove pay-in funds to pay-out or generate a crypto deposit address.Funds payout capacity without a separate treasury tool.
WithdrawBalancesRequest a crypto withdrawal or move funds internally to pay-out.Turns available balance into an auditable movement.
Settlement drawerBalancesOpen settlement entries and print or save the settlement report.Connects gross amount, fees, reserve, and net merchant amount.
Roles and permissionsUsersCreate roles from permission groups and track team activity.Scales access control without burying ownership.
API keys and webhooksDevelopersSwitch test/live mode, reveal keys, review webhooks, and inspect request logs.Connects technical integration health to payment operations.
Command searchTop barJump to views, records, chargebacks, developers, top up, withdraw, and theme toggle.Gives power users a fast path through the product.
Assistant drawerTop barAsk for balances, declined transactions, customers, exports, or chargeback help.Pairs navigation with operational explanation.
Settings and profileTop-right controlsSet theme, density, timezone, profile, security, sessions, and API preferences.Adapts the workspace to the operator and team policy.
Mobile shellPhone and narrow layoutsUse bottom navigation, More, wallet rail, feed sheet, and deep links.Keeps the operating model intact on smaller screens.
Payment Link placeholderMore menuOpen the reserved Payment Link route.Shows the intended future checkout-link surface without overstating readiness.

Academy Complete

Pulse is easiest to understand as one operating system.

The academy links every screen back to the same promise: live payment activity, customer context, treasury movement, integration health, and governance stay connected.

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